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TERMS & CONDITIONS


VEEHANA

Last update: 06/02/2026 (dd/mm/yyyy)

1. Identification

The website www.veehana.pt is owned by:

João Viana
Email: jveehana@gmail.com

VEEHANA is a platform dedicated to the availability of editorial pieces, runway, prototypes and unique editions.

2. Brand Framwork

VEEHANA operates in a context of conceptual curation and offers:

  • Catwalk parts (runway)
  • Atelier prototypes
  • Sample sale
  • Limited editions
  • Unique pieces
  • One-size items

Each piece represents a specific creative moment and may have characteristics specific to its journey (showroom, fashion show, technical development).

By purchasing a VEEHANA item, the customer acknowledges and accepts the exclusive, experimental, and non-mass-produced nature of the product.

3. Acceptance of Terms

Browsing the website and making any purchase implies that you have read, understood, and fully accepted these Terms and Conditions.

VEEHANA reserves the right to update these terms at any time.

4. Nature of the Items

The items sold:
  • Do not correspond to standardized industrial production.
  • May have small marks associated with their editorial or technical use.
  • Are mostly unique items, without replacement.

Small irregularities, variations in fabric/knit, finish, or structure are part of the item's identity and do not constitute a defect.

5. Availability

Due to the exclusive nature of the stock, availability is extremely limited. Order confirmation only occurs after payment validation.

VEEHANA does not guarantee the replacement of any item.

6. Prices

Prices are shown in euros (€) and include VAT at the applicable legal rate, when due.

VEEHANA reserves the right to change prices without prior notice, safeguarding orders that have already been confirmed.

7. Payment

The following payment methods are accepted:

  • Credit card
  • Paypal

The order will only be processed after payment has been confirmed.

Offline Purchases

For offline purchases, please contact us via email to receive instructions for payment by Bank Transfer.

Kindly note that most VEEHANA pieces are unique or edition-limited. Availability is not guaranteed until payment confirmation is received.
Orders are formally allocated and registered only after proof of transfer has been received.


8. Shipping

Orders are shipped to the address provided by the customer within an estimated period of [●] business days.

VEEHANA is not responsible for delays attributable to third parties, including carriers.

The risk is transferred to the customer upon delivery.

9. Right of Free Resolution

Under the terms of Decree-Law No. 24/2014, the consumer customer has a period of 14 days after receipt of the item to exercise the right of free resolution, except in cases provided for by law.

To exercise this right, you must communicate your intention to: jveehana@gmail.com

O artigo deverá ser devolvido:
  • In its original condition
  • With no signs of use
  • With labels intact
  • In its original packaging

Return costs are the responsibility of the customer.

The refund will be made after verification of the conformity of the returned item.
10. Exchange Policy

Given the exclusive and unique nature of the items, no exchanges are made.

Each purchase is considered final, without prejudice to the applicable legal right of free resolution.
11. Non-Conformity

If the item has a defect that does not correspond to the characteristics described, the customer must report the situation within a maximum of 48 hours after receipt, by sending photographic evidence to jveehana@gmail.com

12. Intellectual Property

All website content—images, text, visual identity, design, and concept—is the exclusive property of VEEHANA and is protected by law.

Its reproduction or use without prior authorization is expressly prohibited.

13. Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR). For more information, please see the Privacy Policy.

14. Dispute Resolution

In the event of a dispute, the consumer may resort to a competent Alternative Dispute Resolution entity.

More information available at www.consumidor.gov.pt

15. Applicable Law

These Terms and Conditions are governed by Portuguese law.


Contact Us

If you have any questions about this Privacy Policy or our Terms and Conditions,
please contact us by email: jveehana@gmail.com